New Patients

Your First Visit

The reception staff will ask you if you have completed your medical history and other forms online and assist you if not or present you with a paper copy. It is not normally necessary for us to have access to your previous dental records so please do not worry about them.

You will then be shown to the waiting room where you may relax in very comfortable surroundings. A member of staff will collect you and take you to your new dentist.

At the first visit we feel it is more important to get to know you and establish a good relationship therefore unless there is any emergency treatment necessary we confine your first visit to a discussion of your dental needs (if any), the taking of a history and a thorough dental examination together with any necessary x-rays.

Your dentist will then discuss his findings and recommendations with you. By explaining the options fully, we enable you to make a informed decision about the treatment which is best for you. You will then be directed to reception where the reception staff will give you a written treatment plan, including an estimate of costs and help you to arrange any necessary follow-up appointments.

After your treatment is complete we will agree together how often your routine examination and hygienist appointment will be. For most patients this will be every six months. We can make your check-up appointment at your last visit or our fully integrated computer system will generate a recall to be sent to you through the post, e-mail or by text message to your mobile phone.